Scientology devotes an immense fraction of its staff to fixing substandard delivery of its services. It has more people devoted to detecting and deterring “thoughtcrime” from members whose loyalty may be wavering … and even more toiling away in a complex organization designed to ferret out and punish staff incompetence and disloyalty.
To a never-in, this smacks of a poorly designed product from an incompetent organization. But more importantly, it suggests that Scientology “tech” may actually be deliberately and cynically designed to be impossible to succeed at, with the punishment of failure used as a retention mechanism to keep people in the cult.
Hana Whitfield, a prominent ex-Scientologist who worked personally for founder L. Ron Hubbard for many years, has contributed her perspective on whether Scientology is intentionally (and cynically) designed to fail, whether it was designed to help people but failed at that noble goal or whether Hubbard had a very different approach. The answer will surprise you.